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Customer Care Officer for Collection – Accounts
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Customer Care Officer for Collection – Accounts
Post Name:
Customer Care Officer for Collection
Total Experience:
02-03 years
Job Location:
Chandigarh
Qualification:
B.Com
Annual CTC:
1.60 to 1.80 LPA
Job Description
Calling all debtors for payment and reviewing all credit files for proper documentation and monitoring.
Update customer information in the customer service database during and after each call.
Responding to telephone inquiries using standard scripts and procedures.
Keep track of assigned accounts to identify outstanding debts.
Update account status and database regularly.
Working knowledge of MS Office and databases.
Excellent verbal and written communication skills.
Ability to be polite and compassionate without lacking confidence.
Achieving target set for collection.
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