Customer Care Officer for Collection – Accounts

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Post Name: Customer Care Officer for Collection

Total Experience: 02-03 years

Job Location: Chandigarh

Qualification: B.Com

Annual CTC: 1.60 to 1.80 LPA

Job Description

  • Calling all debtors for payment and reviewing all credit files for proper documentation and monitoring.
  • Update customer information in the customer service database during and after each call.
  • Responding to telephone inquiries using standard scripts and procedures.
  • Keep track of assigned accounts to identify outstanding debts.
  • Update account status and database regularly.
  • Working knowledge of MS Office and databases.
  • Excellent verbal and written communication skills.
  • Ability to be polite and compassionate without lacking confidence.
  • Achieving target set for collection.

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